Merchant Terms of Service
Version 1.0 · Last updated: August 11, 2026
1. The agreement
These terms are a contract between [COMPANY LEGAL NAME] ("Rovalty") and the business installing or using the Rovalty app ("Merchant", "you"). You accept them by installing the app, and you represent that you are authorized to bind the Merchant. Your customers' and creators' personal data is handled per our Privacy Policy.
2. The service
Rovalty lets you run creator campaigns of two kinds: clipping/UGC campaigns paid on video performance ("view-based campaigns"), and product-placement campaigns where you ship a free sample and pay a flat and/or view-based fee ("placement campaigns"). The service includes a white-label creator portal served on your storefront domain, submission review tools, official-API view tracking, a creator earnings ledger, and payout administration.
3. Plans, billing, and usage limits
- Subscription fees are billed exclusively through your commerce platform's billing system (Shopify managed pricing). Plan features and monthly tracked-view limits are shown at purchase.
- When a monthly tracked-view limit is reached, view tracking pauses until the limit resets or you upgrade. Tracking that resumes counts views accrued during the pause; pausing never erases creator earnings already accrued.
- Lifetime-deal licenses purchased through AppSumo are redeemed in the app's billing section and map to equivalent plan entitlements; AppSumo's own refund terms govern those purchases.
4. Campaign budgets and funding
- You set the economics of each campaign: rate per 1,000 views, minimum view threshold, per-video cap, and total/monthly budget. Creator earnings accrue automatically against those settings while a campaign is active.
- You must keep a valid payment card on file for payout funding. When creator withdrawals are batched, Rovalty charges your card for the gross amount of your program's owed payouts ("just-in-time funding").
- If a funding charge fails, we retry and notify you; campaigns pause automatically if funding remains unresolved after 7 days. Amounts already owed to creators remain owed. If an individual disbursement to a creator fails after funding, the amount is re-credited to the creator's balance and applied against your next batch rather than refunded.
5. Payments to creators — agent of the payee
[ATTORNEY REVIEW REQUIRED] You appoint Rovalty as your limited payments agent solely to receive funds from you and remit them to creators who have earned amounts under your campaigns, and each creator likewise appoints Rovalty as their limited payment collection agent for amounts you owe them. Your payment obligation to a creator is satisfied when Rovalty receives the corresponding funds from you; thereafter the obligation to deliver those funds to the creator is Rovalty's alone. Rovalty is not a bank, and does not offer money transmission as a standalone service; funds held for disbursement are not deposits and earn no interest.
6. Sample orders (placement campaigns)
Approving a sample request creates a zero-price order in your store addressed to the creator. You fulfill and ship it at your own cost. Delivery starts the creator's posting deadline; if the creator fails to post by the deadline, the campaign tools let you close the request, and any flat fee not yet earned is not charged.
7. Content rights
Rights to creator content are granted to you directly under the Creator Terms: a promotional-use license for view-based campaign videos, and — for placement campaigns with raw-file delivery — assignment of the delivered video's intellectual property to you, including paid-advertising use. You are responsible for your use of the content complying with applicable advertising law (including FTC/ASA-style disclosure rules) and platform policies.
8. Your obligations
- Provide accurate campaign briefs and product information; review submissions in good faith and within a reasonable time.
- Sell only lawful products; campaigns for [PROHIBITED VERTICALS — e.g. weapons, adult content, regulated pharmaceuticals] are not permitted.
- Do not circumvent the platform to pay program creators off-platform for work sourced through Rovalty while the program is active.
9. Fraud and disputes
We may withhold, reverse, or claw back creator earnings that our review determines to be fraudulent (e.g. artificial views), and may suspend accounts involved. Earnings disputes between you and a creator are first mediated through the platform's review tools; our determinations of tracked metrics are made from official platform API data.
10. Termination
You may uninstall at any time. Uninstalling deactivates your creator portal and stops new accruals, but does not extinguish amounts creators have already earned — those remain payable, and §4–5 survive until settled. We may suspend or terminate for material breach, fraud, or legal necessity.
11. Disclaimers, liability, and general
The service is provided "as is"; we do not guarantee campaign outcomes, creator conduct, or uninterrupted availability of third-party APIs the tracking depends on. To the extent permitted by law, Rovalty's aggregate liability under these terms is capped at the subscription fees you paid in the 12 months preceding the claim, and neither party is liable for indirect or consequential damages. You will indemnify Rovalty against third-party claims arising from your products or your use of creator content. These terms are governed by the laws of [GOVERNING LAW / VENUE]. We may update these terms with 14 days' notice; continued use after the effective date is acceptance.